Terms of Service
Last updated: September 30, 2026
These Terms of Service (“Terms”) govern your access to and use of the websites, products, and services provided by CXApp Inc. (“CXApp”, “we”, “us”, “our”). By accessing or using the Services, you agree to be bound by these Terms.
1. Eligibility & Accounts
You must have authority to accept these Terms on behalf of yourself or your organization. Subscriber accounts are intended for self-directed investors and research professionals. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
2. Access & Subscriptions
Access to research briefings and the Match Engine is granted through a subscription plan. Where a paid subscription applies, it renews automatically at the end of each term until cancelled. You may cancel at any time, and your access will continue until the end of the then-current billing period. Fees are exclusive of taxes. We may adjust pricing or packaging upon reasonable notice. If you have been granted complimentary or evaluation access, the terms of that grant control the scope and duration of your access.
3. Acceptable Use
- No unlawful, infringing, or harmful activities.
- No reverse engineering, unauthorized access, or interference with the Services.
- No redistribution of subscription content outside your licensed seat.
- Comply with carrier and CTIA guidelines for all SMS communications.
4. Customer Data & Privacy
You retain ownership of Customer Data. You grant CXApp a license to process Customer Data to provide and improve the Services. Our use of personal data is described in our Privacy Policy.
5. Intellectual Property
We and our licensors retain all rights, title, and interest in and to the Services, including security telemetry content, software, documentation, designs, and trademarks. You may not use our marks without prior written consent.
6. SMS Program (Job Match & Status Alerts)
By opting in to SMS, you consent to receive recurring transactional SMS messages from CXApp Inc. (operating as “CXApp”) regarding two event-driven notification programs:
- Job Match Alerts: a notification when a newly posted role matches the skills, location, and preferences you saved.
- Status Watch: status updates and milestone summaries for the applications and deadlines you track (stage changes, scheduling milestones, extensions, and closure summaries).
You may opt in to SMS alerts at the dedicated opt-in page at https://cxapptalent.com/sms/opt-in, which offers tabs for the alert types above. Each opt-in type requires separate Terms agreement and SMS consent checkboxes (unchecked by default). SMS consent is optional and is not a condition of purchase. Messages are transactional and event-driven; they contain match telemetry only and no promotional content.
Message frequency varies based on matching activity and the applications you track. Message & data rates may apply. Reply STOP to cancel; HELP for help. Carriers are not liable for delayed or undelivered messages. Consent is not a condition of purchase.
7. Opt-Out of SMS
You may opt out of SMS alerts at any time by replying STOP, STOPALL, UNSUBSCRIBE, CANCEL, END, or QUIT to any SMS message you receive. Upon receipt of your opt-out request, we will process it immediately, cease sending SMS messages, and send a confirmation message. You may resubscribe by replying START.
8. Warranties & Disclaimers
THE SERVICES AND MATCH TELEMETRY CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE” FOR INFORMATIONAL PURPOSES ONLY, WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. Match telemetry content is informational only: it does not constitute placement or career advice, a job offer, or a solicitation.
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, CXApp Inc. AND ITS AFFILIATES SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS, EVEN IF ADVISED OF THE POSSIBILITY. OUR TOTAL LIABILITY FOR ANY CLAIMS SHALL NOT EXCEED THE AMOUNTS PAID BY YOU TO US FOR THE SERVICES IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY.
10. Governing Law
These Terms are governed by the laws of Massachusetts, United States, without regard to conflicts of law principles. The courts of Massachusetts shall have exclusive jurisdiction.
11. Contact
CXApp Inc.
Email: khurram.sheikh@cxapptalent.com